PRIVACY POLICY

 
 

 
 

AT ALL TIMES WE RESPECT YOUR PRIVACY AND APPRECIATE YOUR BUSINESS

This Privacy Policy notice (last updated: November 1, 2016) describes what information we collect from individuals visiting our website www.silkedebler.com and how it's used and shared. By accessing our website, you agree to be bound by this Privacy Policy. Every time you visit our website, your visit will be subject to the then-current version of this Privacy Policy. When you visit our website, you should check the date of the Privacy Policy notice (which appears below) and review any changes that have been made since your last visit to our website.

INFORMATION GIVEN BY YOU

We receive and store information you enter on our website or give to us in any other way. When purchasing products through our website, you will need to provide certain data, such as your name, address, phone number, e-mail address and credit card information. Also, you may provide us with information when you communicate with us by e-mail, telephone, or otherwise. If you purchase an item to be shipped to someone as a gift, you would provide the recipient's information as well. We will store this data and use it to contact you, provide you with details of our products and otherwise for the normal use and improvement of our website.

EMAIL COMMUNICATION

We generally communicate with our customers by e-mail. We may also communicate promotions and specials by e-mail. If you do not want to receive e-mail from us, you may communicate this to us vial email at post@silkedebler.com. 

WE DO NOT SHARE YOUR INFORMATION

At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order. For example, we may use a third-party to host and operate our website, process credit card payments, full-fill orders, or deliver packages. While those third-parties may have access to certain personal information in order to perform their functions, they are not allowed to use it for any other purposes. We verify that those third-parties comply with our instructions, and that they provide sufficient guarantees with respect to their compliance with applicable laws and regulations. 

We may, however, release personal information when required by law or in order to enforce our Terms and Conditions, which includes fraud protection and risk reduction. If we materially change our policies, we will inform you of those changes, and give you an opportunity to opt out.

SECURE INFORMATION

We use industry standard Secure Sockets Layer (SSL) software, so our visitors access an secure connection. The SSL encrypts all order information you submit through our website. During the order processing, we will encrypt and transmit your entire credit card number to the appropriate credit card company. We cannot, however, guarantee that our security measures will absolutely prevent unauthorized access to or loss of data. We suggest that you secure your computer with software devices designed to protect network data transmission and updated antivirus systems and that your internet service provider take appropriate measures for the security of network data transmission.

TERMS OF USE

Whenever you visit our website, your visit, and any dispute over our privacy policies is governed by this notice and our Terms and Conditions, which includes certain limitations on damages, disputes, and choices of law. Since we continuously strive to improve our business and your shopping experience, we may change this Privacy Policy notice and our Terms and Conditions. You will be notified of any changes to this privacy policy on our website. Unless stated otherwise, our current Privacy Policy notice applies to all the information given by you. 

CONTACT

 Should you ever have questions about our Privacy Policy practices please send an e-mail to post@silkedebler.com and we will get back to you as soon as possible.

 
 
 

TERMS & CONDITIONS

 
 

 
 

THANK YOU FOR VISITING OUR WEBSITE WWW.SILKEDEBLER.COM

SILKE DEBLER provides content, services and products on our website subject to the conditions below. By using www.silkedebler.com you agree to comply with our Terms and Conditions, so please read them carefully.

 GENERAL

 This Website is owned and operated by SILKE DEBLER, a Berlin based company, located at Altes Finanzamt, Studio 17, Schönstedtstrasse 7, 12043 Berlin.

 LICENCY AND SITE ACCESS

www.silkedebler.com grants visitors to our website a limited, non-exclusive, and non-transferable license to access, visit and make personal use of the contents of our Website. Downloading any portion of the website is not allowed. The limited license does not permit your resale or commercial use of our website, nor does it permit you to collect or use our product listings, descriptions, or prices, nor does it permit any derivative use of our website. You may not use framing techniques or similar technologies with respect to our website, our trademarks or other proprietary information.

This limited license is terminated upon any unauthorized use of our website. You are responsible for any damages or other harm arising out of your unauthorized use of our website and its content. SILKE DEBLER will not be liable for any use of the website and its content made by you which violates applicable laws and regulations, and our website policies.

ACCEPTANCE OF YOUR ORDER

By placing an order, the customer enters into a contract and firmly accepts the pricing and description of the products available for sale as well as all general Terms and Conditions. We will send you an order confirmation email, providing details of your purchase. Once we dispatch the order for shipment, we will email you a confirmation of shipment and provide tracking information.

PAYMENT

www.silkedebler.com accepts payment made by Visa, MasterCard and American Express. Payment will be charged once you place the order and finalise the checkout. All payment transactions on our website are processed by a secure online payment agent that encrypts your credit card details in a secure hosted environment.

PRICING

Prices listed on our website are indicated in euros and include all German sales taxes, excluding the shipping costs, import duties and taxes.The included sales tax will be displayed for your approval prior to final confirmation of your order.

PERSONAL USE

Products offered for sale through our website are only for personal use, and not for resale. By placing an order through our website, you certify that you are purchasing our products for your personal use only and not for resale.

COPYRIGHT

All content on our website, including but not limited to images, product descriptions, drawings, figures and logos are the property of SILKE DEBLER, and is protected by domestic and international copyright, and other intellectual property laws. Publication, reproduction, distribution, or modification of our content, in whole or in part, is forbidden without the express written consent of SILKE DEBLER.

If you believe that your work has been infringed by use or depiction on our website, please contact our copyright agent by e-mail at post@silkedebler.com. So that we can properly evaluate your claim, please include the following: (i) a description of the work that you claim has been infringed; (ii) a description of the allegedly infringing material on our website; (iii) a statement that you are either the copyright owner, or authorized to act on behalf of the copyright owner; and (iv) your name, address, telephone number, and e-mail address.

TRADEMARK

SILKE DEBLER and www.silkedebler.com are registered trademarks of SILKE DEBLER in EUROPE and/or other countries. Except with prior written approval, SILKE DEBLER does not give permission to use the marks in connection with any product or service. The marks may not be copied, imitated or used, in whole or in part, without SILKE DEBLER's prior written consent. All other trademarks not owned by SILKE DEBLER that appear on this site are the property of their respective owners.

DISCLAIMER

SILKE DEBLER makes no representation or warranty of any kind, including the warranty of merchantability, fitness for a particular purpose, reliability, accuracy, non-infringement and the like, in connection with the use of our website. The website is provided by SILKE DEBLER on an "As Is" and "As Available" basis. We make no warranty or representation that our website will be continuous, uninterrupted, timely, secure, or error-free. From time to time, our website may be unavailable due to maintenance or other reasons. SILKE DEBLER makes no representations that our website or sites that may be linked to it or from it are free from error.

You agree that we shall not be responsible for any defect, delay in transmission, deletion, error, or interruption of transactions or communications. You expressly agree that your use of our website is at your sole risk. SILKE DEBLER will not be responsible for any technical malfunctions or other problems with any computer system, servers, or communication provider, software, or failures resulting from technical problems or Internet traffic congestion, including injury or damage to your computer, or other hardware or software related to or resulting from using or visiting our Website. SILKE DEBLER cannot guarantee that the use of our website, our servers, or e-mail sent from our website will be free of viruses or other harmful components.

LIMITATIONS ON LIABILITY

SILKE DEBLER will not be liable for any direct, indirect, consequential, incidental, special, or punitive damages arising out of or relating to: (i) your use of our website; (ii) your use of any site linked to or from our website; (iii) information made available to you on or through our website; (iv) or in connection with the purchase or use of any other products or services.

You expressly agree that SILKE DEBLER shall not be liable for any direct or indirect, special, incidental, consequential, punitive or exemplarary damages, including but not limited to, damages for lost profits, goodwill, use, data or other intangible losses (even if SILKE DEBLER has been advised of the possibility of such damages) arising out of or in connection with our website, including without limitation, its termination or suspension, your account, or this agreement. In no event will SILKE DEBLER 's total cumulative damages exceed one hundred euros (€100.00).

If any problems arise with our website or its content, you agree that your only remedy is to stop using our website. If you have any problems with products or services purchased through our website, then you agree that your only remedy is an exchange or refund of your purchase price in accordance with our Return Policy.

INDEMNIFICATION

By purchasing products or services from our website, you agree to indemnify and otherwise hold harmless SILKE DEBLER from any direct, indirect, incidental, special, consequential or exemplary damages arising out of or relating to your use of our website, including, but not limited to your breach of our Terms and Conditions and Privacy Policy.

LINKING TO THIS SITE

Except with our prior written consent, you may not create or maintain a link from another website to our website. If we do permit a link, you agree to comply with all applicable laws and regulations. Please contact us at post@silkedebler.com if you are interested in linking to our website.

GOVERNING LAW

The SILKE DEBLER Terms of Use and Conditions of Sale and the present contract are governed by German law.

MODIFICATIONS AND UPDATES

We may from time to time change our Terms and Conditions at our sole discretion. By using our website after any such change(s), you agree to comply with, and be bound by, the Terms as changed.

 CONTACT

We strive to provide an enjoyable shopping experience through our website. Should you ever have questions about our website policies, please send an e-mail to post@silkedebler.com. If you need assistance regarding order status, shipping, returns, or refunds, please contact our customer service on post@silkedebler.com or phone: +49 157 8604 7449.